appliance repair dallas

4 Things Our Dallas Appliance Repair Technicians Will Never Do

It’s hard to find good help these days.

Once person’s experience often differs from another, but here at Appliance Rescue Service in Dallas, Texas, our goal is to provide consistent, top notch service to all our customers. And in keeping with that mantra, here are 4 things you’ll never see our Dallas appliance repair technicians do:

 

#1: Reuse Parts

Our technicians are highly trained in all appliance brands – from the big box retailers to the luxury brands – and no matter which brand we’re fixing, you won’t find us reusing parts. Each repair is done with brand new, factory parts and the old parts are yours to keep (or dispose of as you’d like). Occasionally, we’ll run into a computer board or transmitter that requires us to send it back to the manufacturer for replacement, and in these rare cases, if you choose to keep the part, we will need to add an additional core charge to the bill. But again, the option is always yours.

 

#2: Do the Work Without Approval

Each time a Dallas appliance repair technician from Appliance Rescue Service arrives at your home, he will write a full estimate, detailing the extent of the work in writing. It’s then your choice whether or not you’d like to proceed with the repair. Our technicians will never do the work unless you have signed the estimate for approval. Simple as that.

 

#3: Charge for Defects Within 90 Days of Original Repair

Each repair done by our Dallas appliance technicians is warrantied for 90 days of normal household use. That includes the part and the labor associated with that repair (30-day labor warranty), giving you peace of mind and assurance that if something isn’t installed right, we’ll make it right every time.

 

#4: Tell You Your Appliance Can’t Be Worked On

From Samsung, to Maytag, to Whirlpool, to Sub-Zero, and more, our technicians are expertly trained in all of the major appliance brands. We work hard to keep up our certifications, so that you can trust Appliance Rescue Service to handle any repair, any time, on any appliance.

 

So the next time you need Dallas appliance repair, call us at Appliance Rescue Service! We are proud to be a company you can trust. 

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5 Ways to Extend the Life of Your Garbage Disposal

As the holiday season approaches, the last thing you want is for your garbage disposal to go out! You’ve got company to host and meals to cook, and no time for garbage disposal repair!

Before we enter into the crazy holiday season, remember these 5 tips for extending the life of your garbage disposal from Appliance Rescue Service:

 

1.  Cold Water Only

You may think you’re helping to kill germs and clean the disposal when you use hot water, but think again! Hot water makes food in your disposal mushy and more likely to stick to the edges. On the other hand, cold water will harden the food, preventing sticking as it grinds.

 

2.  Follow with Water + Dish Soap

After the disposal is done grinding the food, put a little dish soap in the stream of water and allow the disposal to keep running for another 30 seconds to a minute. The dish soap and water will help clean the disposal and drain pipe, all while preventing a clogged drain by adding a little extra run time.

 

3.  Run it Once a Day

Make an effort to run the garbage disposal once a day. Running it regularly will prevent any buildup or residue in the disposal and keeps everything is good working order.

 

4.  Citrus Freshens

Any time you are cooking with lemon, lime, or oranges, throw the peel in the disposal instead of the trash! The citrus peel is great at providing friction on the blades that breaks down any residue, and it also freshens and disinfects naturally.

 

5.  Remember what NOT to Throw In the Disposal

While garbage disposals can handle a lot, there are certain items you should never put in the disposal:

·     Non food items: glass, rocks, etc. have no place in a disposal – unless you want to break it.

·     Starchy foods: pasta, potato peels, rice, etc. will cling to the blades and cause clogged pipes.

·     Fats: oil and cooking fat should never go down the drain.

Hopefully these tips keep your garbage disposal running smoothly through the holiday season and beyond! As always, if you ever need an appliance repair company in Plano or the surrounding Dallas area, you know that Appliance Rescue Service is here for you! 

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Top 10 Kitchen Hazards to Avoid this Holiday Season

Chances are, you will be spending more time than usual in the kitchen during this holiday season. With company visiting and additional food prep for holiday meals, the “hub of the home” will likely be the busiest part of the home.

 

Appliance Rescue Service in Dallas, Texas wants you to stay safe this holiday season. While we love being in the kitchen, we also know this room can be dangerous! Here are the top 10 kitchen hazards to avoid this holiday season:

 

1.   Burns

We’ve all done it. You either tried to grab a dish before it cooled from the oven, had hot oil splash on you from the cooktop, or maybe you just accidently touched the edge of the oven. Whatever the case may be, kitchen burns can be avoided. Use splash guards when cooking on the cooktop and always use oven mitts around the oven.

 

2.   Knife Injuries

Even the cook with the steadiest hand can make a mistake. Take your time to carefully chop fruits and veggies and always point the blade away from yourself.

 

3.   Unattended Cooktop

Kitchen fires are one of the most disastrous kitchen hazards. Keep all flammable materials away from the cooktop (particularly if you use a gas cooktop) and never leave the kitchen when the cooktop is on.

 

4.   Contamination

Food-borne pathogens can wreck havoc on the body and can be avoided. Wash hands often while cooking and never go from prepping raw meat to another task without fully cleaning and disinfecting the entire workspace. Cutting boards are a big culprit, and the minute you start seeing deep grooves in the board where bacteria can hide, throw them out.

 

5.   Kitchen Chemicals

Child safety locks are essential when storing chemicals – such as cleaning products – in the kitchen. Makes sure all access points are shut off from children and pets.

 

6.   Spills

A wet floor can be dangerous and cause slips and falls. If you spill something, clean it up immediately so that you don’t forget about it.

 

7.   Hot Peppers

Hot peppers can burn skin and the oils can get in your eyes and be very painful. Always wear gloves and safety goggles when preparing hot peppers like jalapeños.

 

8.   Overstocked Pantry

Beware of cabinets or even a refrigerator overflowing with food! Organize food so that there is no chance a jar or other heavy objects can fall out and land on someone’s foot.

 

9.   Falling

Falls can happen for a number of reasons, but a sudden fall in the kitchen can cause you to drop something breakable, bump a knife, or hit something on the cooktop. Take every precaution not to climb on anything unstable that can increase risk of falling.

 

10.                 Greasy Range Hood

Range hoods accumulate grease from cooking, and without proper range hood cleaning, that grease can start a fire when you least expect it. Look in your owner’s manual for proper cleaning instructions.

 

Want to have your oven, cooktop, or range inspected for issues? Have a Dallas appliance repair? Call Appliance Rescue Service – the best appliance repairman in the Metroplex - for a full inspection. 

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Appliance Rescue Tipline: Help! Something Melted in my Dishwasher!

As an appliance repair company in Dallas, we’ve heard this phrase before! And we don’t blame you.

 

We know you put all the plastic items perfectly organized on the top rack, but somehow during the cycle, that pesky plastic utensil slipped through the cracks and landed on your heating element in the bottom of your dishwasher.

 

So now, you’re left with the pungent smell of burning plastic and no clue how to get it off without dishwasher damage. Follow these easy steps from Appliance Rescue to remove melted items from your dishwasher:

 

Step 1: Disconnect the Dishwasher

Locate the power cord (normally under the sink beside the dishwasher) and disconnect the unit from all power sources.

Step 2: Finish Unloading Dishes/Cool Dishwasher

Take all dishes out of the dishwasher for easier assess to the burning issue at the bottom of your dishwasher. While unloading, the dishwasher will cool. Do not attempt to remove the melted item before the dishwasher is completely cooled off.

Step 3: Remove Melted Item

The best way to do this is to grab some ice from the freezer, put it in a Ziploc bag, and place the ice on the melted object. The ice will help the plastic harden, which helps make it easier to remove. Gently pry the plastic item away from the heating coil, carefully avoiding any damage to the coil or pulling hard enough to disrupt the brackets holding it in place.

Step 4: Remove Plastic Residue

Grab some acetone-based nail polish remover and put some on a clean cloth. Apply the cloth of nail polish remover to the melted plastic residue for at least 5 minutes, then begin scrubbing until all plastic is removed.

Step 5: Clean the Heating Element

Put a little dish soap and warm water on a sponge and gently clean the heating element to remove any remaining plastic or nail polish remover. Rinse and repeat until you are satisfied.

 

If you are still concerned about ruining the heating element, you can always call the experts at Appliance Rescue Service in Dallas, Texas! Our team will take care of your appliance repairs in no time, with fast, courteous service that doesn’t cost a fortune.

4 Tips to Get your Garbage Disposal Ready for the Holidays! - Appliance Rescue Service

As a company who focuses on appliance repairs, we know how easy it is to overlook the hidden appliance in your kitchen: the garbage disposal.

 

The holiday season is the biggest food prep season of them all, and with it comes a lot of garbage disposal usage. Get your disposal ready for the holidays with these simple tips from Appliance Rescue Service in Dallas, Texas:

 

1.   Scour the Disposal for Any Caked on Grime: Sometimes after extended use, grime and debris can get stuck to the insides of the disposal, rendering it less effective. Try dropping 3-4 ice cubes in your disposal and running it. The chards of ice will have an abrasive effect on the inside of your disposal, removing debris you would otherwise miss.

 

2.   Be Mindful of What DOESN’T Go in a Disposal: There are certain food waste items that just don’t belong in the disposal, and if washed down, could cause Dallas garage disposal repair. Keep oil, grease, potato skins, coffee grounds, bones, fruit pits, and any non-food items/trash out of your disposal.

 

3.   Clean and Deodorize: After using your disposal, sometimes you might smell some unpleasant odors coming up from the drain. Consider putting fruit peels – such as orange or lemon peels – in the drain and running the disposal. This will naturally deodorize the space. You can also pour vinegar and baking soda into the disposal, run it, and then wash down with cold water.

 

4.   Use the Disposal Regularly: While over use can cause issues, so can under use! Use your garbage disposal on a regular basis leading up to the holidays to avoid rust or corrosion to parts, which can lead to garbage disposal replacement.

 

Should you run into any unwanted garbage disposal issues during the holidays, be sure to call the experts at Appliance Rescue Service! Our team will have you up and running again in no time, so that you can focus on all the things that are important during this busy season – not appliance repairs.

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Tips & Tricks: Dishwasher Not Draining - Appliance Rescue Service

Here’s an appliance issue that just about everyone can relate to: your dishwasher is not draining properly.

It’s a common appliance headache and one that our technicians at Appliance Rescue Service fix on a routine basis. When your dishwasher isn’t draining, it is important to get the situation under control asap as to avoid hand washing piles of dishes or having unwanted smells in the kitchen. Before calling the experts at Appliance Rescue, try these tips and tricks to see if they fix the issue:

 

1.   Clean the Drain Basket

When something isn’t draining – whether it’s a sink, shower, or dishwasher – one would assume there is a clog somewhere and there is no better place to start than with the drain basket. Look near the base of the spray arms or off to the side of the dishwasher, locate the drain basket, and clean it out. While a little gross, removing the sludge and food debris from the drain basket may be the key to your issue.

 

2.   Run an Empty Load

Sometimes all it takes is an empty run cycle to push any clogs through and solve the problem. You will quickly know after the wash cycle whether or not this worked to solve your dishwasher drain issue.

 

3.   Inspect the Garbage Disposal Hose

Many dishwashers are tied to the garbage disposal, so when a clog happens in the garbage disposal, the problem manifests itself in the dishwasher. To check this issue, disconnect the garbage disposal, and then disconnect the disposal hose. Use a long object to push any debris out of the hose (a screwdriver works well), reconnect, and then run another empty dishwasher cycle to see if the issue is fixed.

 

4.   Look for a Drain Hose Kink

Check your owner’s manual to see where the drain hose is located, but most commonly, it’s located below the door hinges on the front of the dishwasher.  Remove the panel cover and you should see the hose right there. Look for any kinks or visual issues.

 

Still having dishwasher drain issues? We hope these tips helped to solve the issue, but if not, it might signify a more serious problem with your unit. Call Appliance Rescue Service in Dallas, Texas today to get the problem solved quickly and professionally. 

Vacation Checklist: 5 Tips for your Home Appliances

Summer is here, and chances are, you are planning a vacation sometime in the near future. Whether your vacation is for a weekend or a whole month, having your Dallas home vacation-ready is a big part of the process. Have a neighbor water plants, put a stop on all mail deliveries, etc., but have you thought about what to do with your appliances?

Before you go on vacation, make sure to follow these 5 tips from Appliance Rescue Service in Dallas, Texas to get your appliances vacation ready!

 

1.    Put Water Heater in Vacation Mode

Set your hot water heater on vacation mode – or “low temperature mode” – before leaving on your vacation. This simple adjustment will save you money by conserving energy in your absence.

 

2.    Turn off Water Valves

The last thing you want is to come back to your Dallas home after a wonderful vacation to find that your home has suffered water damage due to flooding while you were gone and you now need appliance repair in Dallas. Gain piece of mind and turn all valves to dishwashers, sinks, and washing machines off completely before leaving.

 

 

3.    Unload the Refrigerator

One week before vacation, begin using up perishable foods from your refrigerator. Anything that is left uneaten, throw away before departing. A less cluttered refrigerator will help the refrigerator run more efficiently and save you from coming home to spoiled food.

 

4.    Unplug Small Appliances

It’s easy to focus on the big things – refrigerators, washing machines, dishwashers, etc. – but don’t forget your small appliances! Be sure to unplug or turn off all major and minor appliances in the home.

 

5.    Clean the Disposal

Don’t let bacteria and mold grow in your unused kitchen garbage disposal while you are gone! Run the disposal with half a cup of vinegar and water to clean and sanitize before heading out of town.

 

Need appliance repair in Dallas? Call Appliance Rescue Service today where our goal is to provide the best appliance repair service in Dallas and the greater Dallas-Forth Worth Metroplex! 

appliance repair dallas vacation checklist

Wine Coolers - Why It's Important to Keep Temperatures in Check

If you are not fortunate enough to have a giant wine cellar in your home, then the next best thing is a wine cooler or wine refrigerator in the home. Not only do they add pizzazz to a kitchen or butler’s pantry, but they really do extend the life of your precious bottles of wine. But how much? What if I don’t keep my wine cooler properly calibrated?

These are questions that wine storage owner’s frequently ask Appliance Rescue Service. Here are a few reasons to make sure your wine cooler is properly calibrated:

Extreme Temperatures Cause Harm

If you own a wine refrigerator, then you want to keep bottles of fine wine safe from harmful temperatures. Most wines need to be kept between 45 degrees and 65 degrees Fahrenheit to maximize their flavor and lifespan.

Accelerated Aging

When wines are stored over 65 degrees, they are likely to age more quickly. Have you ever left a bottle of wine in your car on a hot summer day and noticed a difference in taste? High heat – even just indoor ambient temp – can cause wine to be more acidic or have a more vinegar-like flavor.

Prevents Wine Maturation

A good, fine wine is meant to be kept longer than 6 months – sometimes years – and gets better and more full bodied with time. When wines are stored at temperatures below 45 degrees, the wine is too cold to fully mature and flavors to develop.

Do you have a wine storage unit and are unsure if it’s keeping consistent temperatures inside or need help calibrating it? Or maybe you need a wine cooler repair? Call the experts at Appliance Rescue Service in Dallas, Texas. Our team specializes in all Dallas appliance repairsfrom wine coolers, to refrigerators, to ovens, and more. Our expertly trained technicians always outline the job in detail before performing work and will give you “tricks of the trade” to help maintain the unit in the future. Give Appliance Rescue Service a call today!

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Cleaning Tips for your Cooktop - Appliance Rescue Service

Depending on what type of cooktop you have – gas, electric, glass top, etc. – your cleaning style will vary. Gas cooktops have an open flame, allowing the grates and other parts of the cooktop to get dirty during everyday use. Glass cooktops keep everything in, but sometimes stains can appear on the glass. What is a homeowner to do?!

Appliance Rescue Service not only does appliance repair in Dallas, but our team wants to equip you with ideas to better maintain your appliances as well. Here are a few cleaning tips for your cooktop:

Gas Cooktop

Gas cooktops are oh so much fun to cook on, but not very fun to clean. Even cleaning along the way – before gunk gets stuck – is not always feasible.

·      When you’re ready for a deep clean, remove the grates and burner caps and place them in a sink full of hot water with dish soap. The dish soap will work to dissolve the grease and grime that has built up on the grates overtime.

·      Next, use a paper towel to remove any loose crumbs on the cooktop, then spray it all down with stainless steel cleaner (if you have a stainless gas cooktop) or half vinegar/half water if you have ceramic. Let it sit for a few minutes, and then wipe it off.

·      Use an old toothbrush to scrub off any hard stains.

·      One completed, rinse the grates and burner caps, replace on the cooktop, and voila – a sparkling clean cooktop!

Glass Electric Cooktop

Glass cooktops seem like they are easier to clean – and in general they are – but when you get a ring on the glass from a hot object being on there too long, it can be hard to remove.

·      We suggest first rubbing the stain with a silicone spatula. The silicone won’t scratch the glass, and may help to loosen the stain.

·       Next, make a paste by mixing 4 tablespoons of baking soda with a little water and rub that on the stain.

·      Place a warm, wet rag on top for 30 minutes, then wipe clean.

·      Repeat if the stain persists.

Happy cleaning, and if you ever need cooktop repair in Dallas, call the experts at Appliance Rescue Service!

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Let Appliance Rescue Take Care of your High-End Appliances

Do you have high-end appliances? Are you worried that someone might actually ruin your appliance by “repairing” it?

At Appliance Rescue, we get it. You’ve spent thousands on the perfect appliances to complete your dream kitchen and the last thing you want is an untrained appliance repairman doing a repair job that is anything but adequate.

When you call Appliance Rescue, you know your high-end appliance repair is in good hands.

Which High-End Appliance Brands do we Service?

That’s an easy one – all of them! Sub-Zero and Wolf are too extremely popular high-end brands and two brands that we have spent hours learning about and are certified to repair properly. Viking, Fisher & Paykel, Thermador, Miele, Asko, Dacor, and Gaggenau are just a few of the other brands that we are certified to repair.

Aren’t High-End Appliances More Dependable?

Yes, high-end appliances have a reputation for being more dependable than their general market brethren. But that doesn’t mean they are without their flaws! Keep Appliance Rescue Service’s number on hand in case you need a high-end appliance repair in Dallas.  We will get it done!

Do You Charge More for High-End Appliance Repairs?

The simple answer is no. Before performing any work, we will have a certified technician out to your home to estimate the work. It’s the same consultation fee no matter what appliances you have. Once the estimate is in your hands, you can decide whether to proceed with work. It’s as simple as that. Our hourly repair rate is always the same; parts vary depending on what you need.

So the next time you encounter an issue with your high-end appliance, give Appliance Rescue Service in Dallas, Texas a call. Our highly trained staff will complete the work to your satisfaction – guaranteed! Proudly serving Dallas, Plano, Richardson, Addison, Southlake, Allen, and the greater Dallas-Fort Worth area.

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Tips for Preserving Food When the Freezer Goes Out

We rely on our freezer to preserve our food and keep it ice cold for weeks – and months! – at a time. But what do you do on that ill fated day when you need freezer repair in Dallas? Call Appliance Rescue Service and follow these simple tips to preserve your food longer!

 

·      Keep the Door Closed: Opening the freezer door repeatedly to check on the food is a bad idea. Keep your freezer securely shut and only open it when it’s an absolute necessity in order to keep the cold air in and the seal in tact.

·      Stack Food Together: If your freezer is not full, consider opening the freezer briefly and grouping frozen foods together so that they can better keep each other cold. Most full freezers will keep food for 48 hours; 24 hours for a half-full freezer.

·      Buy Dry Ice: Dry ice will do wonders for keeping food in your freezer frozen! Buy some at your local convenience store and place it near the food to increase longevity.

·      Be Mindful of Meats: If you think your meats may begin to thaw, consider placing them on a cookie sheet in the freezer or at least grouping them in one area. That way, the juices released during thawing do not run all over the freezer.

·      Install Appliance Thermometers: Not sure what the temperature of your freezer is? An appliance thermometer can easily show you what is going on. A freezer must be kept at 0 degrees or below. After the appliance comes back on, anything that was over 40 degrees for over 2 hours will most likely need to be discarded.

As soon as you suspect you have a Dallas freezer issue, give the experts at Appliance Rescue Service a call! Or if you feel more comfortable, you can text or book an appointment online. Our team will get back to you promptly to setup a time to diagnose the issue and get your freezer up and running again in no time.

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Booking an Appointment Has Never Been Easier - Appliance Rescue Service

We live in a world where time is precious. Everything is fast moving, and there just aren’t enough hours in the day. When an appliance repair issue happens to your appliance, where can you find time to call a repairman to get the issue resolved?

Appliance Rescue Service – serving Dallas and the surrounding Texas cities – understands your pain. That’s why booking a repair appointment is easier than ever, with 3 easy avenues to contact us:

·      Book Online: It’s a busy day at work and you do not have time to pick up a phone and visit with someone about your Dallas appliance issue. No problem. Just visit appliancerescuedallas.com, and right there on the landing page you will see a button that says “book online.” Just provide all of the pertinent information and press “submit.”

·      Call Us: If you feel like you have a complex issue and need to explain the details, our Dallas appliance repairmen are ready and willing to listen to your needs. Just pick up the phone and call 214.599.0055.

·      Text Us: Maybe you don’t have time to pick up the phone and call us about your upcoming appliance repair needs, but don’t worry. Not only can you book an appointment via online or phone, you can also text it in! Just text a brief account of what your needs are to 214.599.0055, and one of our staff members at Appliance Rescue Service will respond quickly to get the ball rolling on a diagnostic visit.

When you reach out to Appliance Rescue Service, expect a technician to be at your door quickly to assess the issue and give you all the information you need to make an informed decision on how to move forward. Call, text, or book online today – or any day! Proudly serving Dallas, Plano, Richardson, Garland, McKinney, and the surrounding North Texas cities.

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Maintenance Tips for your Dishwasher

During the holiday season, your dishwasher runs on overtime. Huge holiday meals and lots of company means a dishwasher is running 24/7. It’s a season when you do NOT want your dishwasher to break! Avoid dishwasher repair in Dallas with these tips from Appliance Rescue:

·      Do a Pre-Rinse: Your dishes don’t have to be spotless when they go in the dishwasher, but make sure you wash off the majority of the food to prevent the filters in your dishwasher from becoming clogged with food particles.

·      Run Hot Water: A dishwasher runs most efficiently when the water is nice and hot from the get-go. Before starting a load of dishes, run the warm water in the sink until it’s hot. This will ensure that hot water immediately flows to your dishwasher when the cycle starts – getting dishes cleaner.

·      Freshen with Vinegar: About one a week, run an empty dishwasher with a cup of vinegar poured into the bottom of the dishwasher. The vinegar will freshen and clean food particle buildup.

·      Clean the Dishwasher Trap: Make it a habit that every time you refill the rinse aid, you clean the filters. Remove the filters and rinse off any buildup. Look in the trap below and see if there are any chunks of food that need to be disposed of as well.

·      Don’t Overload: As is the case with most appliances, don’t overdo it. If there are too many dishes stuffed into the dishwasher, the sprayer may not be able to clean each in full.

Use these tips this holiday season to keep your Dallas dishwasher repair free! If you do run into any issues, given Appliance Rescue in Dallas, Texas a call today! An expertly trained technician will be there in no time to diagnose the issue and giving you all the details in writing before proceeding with the repair. We’re your honest, reliable appliance repair company.

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