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Appliance Ratings: Most Reliable Refrigerator Brands

At Appliance Rescue Service in Dallas, Texas, we not only want to save you money when doing Dallas appliance repairs, but we also want to recommend brands that are going to perform well, day in day out. Take a look at this list of the most reliable refrigerator brands, as rated by Consumer Reports:

 

French Door Bottom Freezer Refrigerator Models

This refrigerator style has now become the most popular refrigerator configuration, as reported by Consumer Reports, and it’s not hard to see why! Many consumers want to see their food at eye level, not bend now and dig around in lower level crisper drawers and shelves. Of these models, Consumer Reports rates the Kenmore brand as the most reliable, beating out other popular brands like Whirlpool, Maytag, and KitchenAid.

 

Side-by-Side Refrigerator Models

The second most popular type of refrigerator is the side-by-side model, with about 25% of respondents owning this type of refrigerator. Surprisingly, reliability numbers are pretty consistent across side-by-side brands, but Consumer Reports gives the nod to Samsung because of its impressive features, efficiency, and overall performance.

 

Top Freezer Refrigerator Models

Once the most popular type of refrigerator out there, top freezer models are now much less common. That being said, nearly 16% of respondents still own this style. If a top freezer is what you want, then go for Maytag or Frigidaire as the most reliable refrigerator brands.

 

Overall Refrigerator Brand Satisfaction

Don’t see your favorite brand listed above? Don’t worry. Refrigerators have come a long way, and brand satisfaction is very high across the board! When looking at overall brand satisfaction across all categories, all brands performed well, with standouts being LG at #1, Samsung #2, and Kenmore #3.

 

Hopefully this helps you select the most reliable refrigerator brands, but should you ever need Dallas appliance repair, be sure to call the experts at Appliance Rescue Service!

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Appliance Rescue Tipline: Help! Something Melted in my Dishwasher!

As an appliance repair company in Dallas, we’ve heard this phrase before! And we don’t blame you.

 

We know you put all the plastic items perfectly organized on the top rack, but somehow during the cycle, that pesky plastic utensil slipped through the cracks and landed on your heating element in the bottom of your dishwasher.

 

So now, you’re left with the pungent smell of burning plastic and no clue how to get it off without dishwasher damage. Follow these easy steps from Appliance Rescue to remove melted items from your dishwasher:

 

Step 1: Disconnect the Dishwasher

Locate the power cord (normally under the sink beside the dishwasher) and disconnect the unit from all power sources.

Step 2: Finish Unloading Dishes/Cool Dishwasher

Take all dishes out of the dishwasher for easier assess to the burning issue at the bottom of your dishwasher. While unloading, the dishwasher will cool. Do not attempt to remove the melted item before the dishwasher is completely cooled off.

Step 3: Remove Melted Item

The best way to do this is to grab some ice from the freezer, put it in a Ziploc bag, and place the ice on the melted object. The ice will help the plastic harden, which helps make it easier to remove. Gently pry the plastic item away from the heating coil, carefully avoiding any damage to the coil or pulling hard enough to disrupt the brackets holding it in place.

Step 4: Remove Plastic Residue

Grab some acetone-based nail polish remover and put some on a clean cloth. Apply the cloth of nail polish remover to the melted plastic residue for at least 5 minutes, then begin scrubbing until all plastic is removed.

Step 5: Clean the Heating Element

Put a little dish soap and warm water on a sponge and gently clean the heating element to remove any remaining plastic or nail polish remover. Rinse and repeat until you are satisfied.

 

If you are still concerned about ruining the heating element, you can always call the experts at Appliance Rescue Service in Dallas, Texas! Our team will take care of your appliance repairs in no time, with fast, courteous service that doesn’t cost a fortune.

Tips & Tricks: Dishwasher Not Draining - Appliance Rescue Service

Here’s an appliance issue that just about everyone can relate to: your dishwasher is not draining properly.

It’s a common appliance headache and one that our technicians at Appliance Rescue Service fix on a routine basis. When your dishwasher isn’t draining, it is important to get the situation under control asap as to avoid hand washing piles of dishes or having unwanted smells in the kitchen. Before calling the experts at Appliance Rescue, try these tips and tricks to see if they fix the issue:

 

1.   Clean the Drain Basket

When something isn’t draining – whether it’s a sink, shower, or dishwasher – one would assume there is a clog somewhere and there is no better place to start than with the drain basket. Look near the base of the spray arms or off to the side of the dishwasher, locate the drain basket, and clean it out. While a little gross, removing the sludge and food debris from the drain basket may be the key to your issue.

 

2.   Run an Empty Load

Sometimes all it takes is an empty run cycle to push any clogs through and solve the problem. You will quickly know after the wash cycle whether or not this worked to solve your dishwasher drain issue.

 

3.   Inspect the Garbage Disposal Hose

Many dishwashers are tied to the garbage disposal, so when a clog happens in the garbage disposal, the problem manifests itself in the dishwasher. To check this issue, disconnect the garbage disposal, and then disconnect the disposal hose. Use a long object to push any debris out of the hose (a screwdriver works well), reconnect, and then run another empty dishwasher cycle to see if the issue is fixed.

 

4.   Look for a Drain Hose Kink

Check your owner’s manual to see where the drain hose is located, but most commonly, it’s located below the door hinges on the front of the dishwasher.  Remove the panel cover and you should see the hose right there. Look for any kinks or visual issues.

 

Still having dishwasher drain issues? We hope these tips helped to solve the issue, but if not, it might signify a more serious problem with your unit. Call Appliance Rescue Service in Dallas, Texas today to get the problem solved quickly and professionally. 

Tips for Preserving Food When the Freezer Goes Out

We rely on our freezer to preserve our food and keep it ice cold for weeks – and months! – at a time. But what do you do on that ill fated day when you need freezer repair in Dallas? Call Appliance Rescue Service and follow these simple tips to preserve your food longer!

 

·      Keep the Door Closed: Opening the freezer door repeatedly to check on the food is a bad idea. Keep your freezer securely shut and only open it when it’s an absolute necessity in order to keep the cold air in and the seal in tact.

·      Stack Food Together: If your freezer is not full, consider opening the freezer briefly and grouping frozen foods together so that they can better keep each other cold. Most full freezers will keep food for 48 hours; 24 hours for a half-full freezer.

·      Buy Dry Ice: Dry ice will do wonders for keeping food in your freezer frozen! Buy some at your local convenience store and place it near the food to increase longevity.

·      Be Mindful of Meats: If you think your meats may begin to thaw, consider placing them on a cookie sheet in the freezer or at least grouping them in one area. That way, the juices released during thawing do not run all over the freezer.

·      Install Appliance Thermometers: Not sure what the temperature of your freezer is? An appliance thermometer can easily show you what is going on. A freezer must be kept at 0 degrees or below. After the appliance comes back on, anything that was over 40 degrees for over 2 hours will most likely need to be discarded.

As soon as you suspect you have a Dallas freezer issue, give the experts at Appliance Rescue Service a call! Or if you feel more comfortable, you can text or book an appointment online. Our team will get back to you promptly to setup a time to diagnose the issue and get your freezer up and running again in no time.

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