ice maker troubleshooting

Ice Maker Not Working? Troubleshooting Ice Maker Repairs

It’s summer in Texas, which means it’s HOT! You grab a glass to go fill it with ice water, only to learn there is no ice in your refrigerator! It’s a frustrating predicament, but one that Appliance Rescue Service in Plano, Texas knows all to well. Here are a few tips on troubleshooting ice maker repairs in Plano when the ice maker is not working:


Is there ice in the mold?

If there is no ice in the bin, check the icemaker mold first. Does it have ice? If so, then it means that water is reaching the ice maker, but it’s not ejecting the ice properly. If this is the case, first look at the ice maker arm. Did it accidently get bumped up into the off position? If so, just lower it and you’re back in business! If this isn’t your problem, there is likely a mechanical or electrical issue occurring, and you’ll wan to call for ice maker repair in Plano. 

Is there no ice at all?

If there is no ice at all, then you may be dealing with frozen water in the water line to the ice maker. Simply unplug the refrigerator, turn off the water line valve, and then get a bucket of warm water or a hair dryer and try to warm the water line. This will melt any frozen sections of the line. Plug the refrigerator back in, and hopefully you are back in business!

If this doesn’t fix the ice maker problem, or you see a clog in the line that is obviously not ice, then please call a professional appliance repair service in Plano, Texas.

Is the ice too small?

If you’re seeing ice come through, but it seems oddly small, chances are this is again due to a clog or the ice maker needs a little adjustment in how much water to fill in the mold. Try the steps above for unclogging a water line, and if that’s not the issue, look to adjust the dosing in the freezer mold.

ice maker repair dallas texas.jpg


If these ice maker troubleshooting tips do not fix your ice maker problem, it’s time to call in the professionals. Call us at Appliance Rescue Service, one of the best appliance repair companies in Plano, Texas! We’ll have you back in business in no time! 

Icemaker Not Making Ice? This Could be Why.

In our experience, icemakers often last around 3-10 years, so with that being said, they tend to be less reliable than the refrigerator itself. Often, the refrigerator is working great, but the icemaker is not making any ice. It’s a problem.

icemaker repair in mckinney texas.jpg


If you are experiencing issues with your McKinney icemaker not making any ice, here are some possible reasons:


1.  Faulty Water Inlet Valve

The water inlet valve is the part of the icemaker that controls how much water gets to the icemaker. If you know that your water pressure is good and your icemaker has power, then a faulty water inlet valve could be the culprit. These can just break on their own, or they may get stuck due to mineral build-up over time from the water running through.


2.  Temperature is Too High

This is a simple one you can troubleshoot on your own! Icemakers produce ice best when they are running at a temperature below 10 degrees Fahrenheit. If your freezer is running around 10 degrees or higher, try bumping the temperature down a few notches and see if it begins to produce ice more efficiently. Sometimes it’s an easy fix that saves you the cost of any icemaker repairs!


3.  Faulty Ice Maker Assembly

Unfortunately, if one of the above does not fix the issue, you may need a new icemaker assembly. Most manufacturers do not sell the icemaker parts separately, so a new assembly may be in order. At Appliance Rescue Service, we always do everything we can to ensure a specific part cannot be ordered to fix the issue before recommending an entirely new icemaker assembly.


If you need appliance service in McKinney or anywhere in the Dallas-Fort Worth Metroplex, give Appliance Rescue Service a call today! Our team is expertly trained in all icemaker repairs – along with refrigerator, oven, dishwasher, cooktop, and washer/dryer repairs.

3 Reasons Your Ice Maker May be Underproducing

It’s August in Texas and that means it’s hot! Chances are, you are going through a lot of ice in your home. But have you ever grabbed a glass of ice and thought your ice maker was underproducing?


ice maker repair dallas appliance rescue service

Ice maker production varies based on the model of refrigerator you have, so check your owner’s manual for details on what the optimum production should be. If you still feel like your ice maker isn’t producing enough ice, then chances are the ice maker issue is related to one of 3 things: the freezer temperature, amount of water funneling into the ice maker, or the water value itself.


Freezer Temperature

The number one way to maximize ice production is to have the temperature in the freezer set at 0 degrees Fahrenheit. Using an appliance thermometer, check your freezer’s temperature and get it as close to 0 degrees as possible. If you are registering temperatures higher that 5 degrees, then it’s time to check the door seals, check for a faulty thermostat, or call Appliance Rescue for ice maker repair in Dallas.


Water Line

A clogged water line can certainly wreck havoc on your ice maker and cause it to underproduce. Turn off the water, disconnect your water line per owner’s manual instructions, place the line in a bucket of water, then turn the water back on. If the water flows freely through the line, then the water line is not the issue.


Water Valve

The water inlet valve can easily get clogged with frozen water or ice cubes, or may even malfunction due to an electrical shortage. If you suspect a water inlet valve malfunction, it’s best to call a professional to properly diagnose and troubleshoot the issue.


If you need ice maker repair in Dallas, call the experts at Appliance rescue Service. Our team strives to be the best appliance repair company in Dallas!